Case Study: JC Penney – How a Botched RFID Transition Cost $28 Million
By RFIDWire editorial · Published by Roxtron Limited · Original reporting: RFID News
News wire · Source based brief
JC Penney terminated an item-level RFID rollout due to a lack of store-level training on how to utilize the generated data. This suggests that the failure of hardware or software may be less critical than the organizational failure to integrate RFID data into operational workflows.
This is a short brief, not a full RFIDWire article. Claims and outcomes remain attributable to the cited publisher.
Source: RFID News. Full reporting is available from the original publisher.
